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11 Jan

The Importance of Reading IT Terms and Conditions

by Trave Harmon
in IT Support
Comments

Why terms and conditions matter.It has been proven time and time again that people and companies do not read the terms and conditions when accepting the installation or the acceptance of services from vendors. There are many notable cases including some software companies and vetting the fact that they now own your children just as a joke. But in the...

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18 Aug

IT Projects: Vendors Not Following Through

by Trave Harmon
in IT Support
Comments

How the lack of a vendor follow-through hurts business.For unknown reasons we are encountering a lot of clients reaching out to us due to a failure of vendor follow-through. Basically, they set up a solution such as a cellular router, printer, security system, or of some variant of the above and it would not get finished or completed. Let's talk...

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