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IT Support Services

Managed IT Support

Fully Managed IT Support by Triton Technologies

Explore Triton Technologies‘ Managed IT Support services, serving businesses in Worcester, Boston, and throughout Massachusetts. Our comprehensive IT support includes 24/7 monitoring, expert troubleshooting, dedicated support, and continuous IT improvement.

 

With 20 years of IT Service Management (ITSM), Triton Technologies is well-equipped to manage your IT needs effectively. Our managed IT services function as a complete virtual IT department, offering access to our help desk, round-the-clock network monitoring, full IT infrastructure management, and strategic IT guidance—all within one transparent flat-rate monthly subscription. Experience reliable Managed IT support with Triton Technologies today.

 

Discover more Managed IT Services, IT Support, and specialized Industry-specific IT solutions we offer.

Contact Our IT Experts
A man performing Managed IT on a server in a data center.

Why Choose Managed IT Service Solutions by Triton Technologies?

Always-On Cybersecurity

Our 24/7/365 monitoring means you’ll never be blindsided with IT issues that occurred last night or last week. By performing regular maintenance and monitoring your systems, we can dramatically increase the reliability and performance of your entire network infrastructure.

Proactive Monitoring and Maintenance

We believe in proactively solving problems. Unlike traditional break-fix IT, where problems are only dealt with when they impact your systems, we believe in solving problems before they hurt your bottom line.

Fully Managed IT Systems

We can take the conflicts and issues of software, hardware, and IT infrastructure off your hands with managed systems, including full support and routine preventive maintenance of your essential servers and networks.

Established Monthly Fees

We’ll build a budget that meets your needs with a flat rate for all monthly services. We’ll set that rate in stone with no surprise fees or charges. You’ll save money with fewer issues, less downtime, and a no-surprises flat-rate that’s designed to work for small businesses.

Helpdesk Support a Call Away

Get convenient access to a friendly, US-based team of computer support experts. With Triton Technologies’ technical support solutions, you’ll have access to professional help anytime you need it.

Fully Vetted and Trained Technicians

With years of experience comes years of knowledge, and that is where our technicians excel. All of our technicians go through a rigorous continuing education program which gives them the skills, certifications and knowledge our clients need.

Managed IT Support & Solutions We Offer

Outsourced IT

Outsourcing your IT needs to Triton Technologies means entrusting a dedicated team of experts to manage your entire IT infrastructure. We take care of everything, from hardware maintenance to software updates, so you can focus on growing your business. With our Outsourced IT solution, you’ll experience a seamless and worry-free IT environment.

Supplemental IT

Our Supplemental IT service is designed to complement your existing IT department or team. Whether you need additional expertise for a specific project or require extra support during peak periods, Triton Technologies can provide the skilled professionals you need. We seamlessly integrate with your team to enhance efficiency and productivity.

IT Consulting

Triton Technologies offers IT Consulting services to help you make informed decisions regarding your technology investments. Our experienced consultants assess your current IT infrastructure, recommend improvements, and develop a strategic plan aligned with your business goals. With our IT Consulting, you’ll maximize your technology ROI and stay ahead of the competition.

IT Administration

Streamline your IT administrative tasks with Triton Technologies’ IT Administration services. Our team takes care of user management, security configurations, software installations, and more. We ensure that your IT environment remains secure, compliant, and efficiently managed, allowing you to concentrate on core business activities.

Help Desk Support

When technical issues arise, Triton Technologies’ Help Desk Support is here to provide quick and efficient assistance. Our friendly and knowledgeable support team is just a phone call or email away. We resolve IT problems promptly, ensuring minimal downtime and keeping your business operations running smoothly.

IT Monitoring

Proactive IT monitoring is crucial for identifying and resolving potential issues before they disrupt your business. Triton Technologies’ IT Monitoring service continuously monitors your IT infrastructure, ensuring optimal performance and reliability. We detect and address problems in real-time, guaranteeing a stable and secure IT environment.

IT Troubleshooting

When unexpected IT issues occur, Triton Technologies’ IT Troubleshooting service is your rapid-response solution. Our experts swiftly diagnose the problem, implement effective fixes, and get your systems back on track. Count on us to minimize disruptions and keep your business operations on course.

Other Managed IT Services We Offer

Managed It Support

IT support with managed services, 24/7 monitoring and maintenance.

Managed Hardware as a Service

Get the technology you need to succeed, including hardware-as-a-service.

Managed Hosting

Keep your site and data secure with managed hosting, DNS and SSL.

Managed Backup & Recovery

Strengthen your defenses with our Managed Backup Solutions.

Cybersecurity Solutions

The best cybersecurity services to safeguard your business.

Vendor Management Systems

Guaranteed high uptime and streamlined vendor communication.

Office Hours:

8:00 a.m. to 5:00 p.m. EST
Monday – Thursday 8:00 a.m. to 3:00 p.m. EST
Friday

Telephone

Global Dispatch : (866)-304-4300

Local lines
Worcester, MA | 508-365-3630
Dublin Ireland (EU) | (353)12707574
Worcester, MA | 508-365-3630
Boston, MA | 617-391-0988
Providence, RI | 401-735-1956
Hartford, CT | 860-560-8000
Albany, NY | 518-615-4300

Email

Customer Support: [email protected]
Sales Department: [email protected]
Accounting Department: [email protected]

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Triton Technologies

Meet Your IT Support Needs and Compliance Demands. Contact Us Today.

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Email

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Telephone

Global Dispatch | (866)-304-4300

Local

Dublin Ireland (EU) | (353)12707574

Worcester, MA | 508-365-3630

Boston, MA | 617-391-0988

Providence, RI | 401-735-1956

Hartford, CT  860-560-8000

Albany, NY  518-615-4300

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