Thinking of hiring a Managed Service Provider (MSP), but not sure how to go about it? Here are a few things to do before you zero in on one.
There is a war going on.
Let me backtrack a bit. At Triton Technologies, we are the gatekeepers, the guardians at the gate, the Heimdall to the kingdoms of our clients. We control all the keys, passwords, access, controls, etc. We are entrusted to protect and defend our client’s networks as their managed service provider (MSP) under contract.
Someone has taken notice.
How the lack of a vendor follow-through hurts business.For unknown reasons we are encountering a lot of clients reaching out to us due to a failure of vendor follow-through. Basically, they set up a solution such as a cellular router, printer, security system, or of some variant of the above and it would not get finished or completed. Let's talk...
Read MoreIn the last decade or so we have noticed that more and more Internet service providers are offering services such as hosting for websites, hosting for email, DNS hosting, registration and more.We cannot emphasize enough how much we do not support this.I'll tell you why. As a managed IT provider. We try to be an all in one stop shop...
Read MoreThe Benefits of In-House Expertise: Enhancing Customer Experience through Local Technical Support For years, as Triton Technologies grew we were approached by many third party IT support contractors. From telephone only, to individuals we were contacted sometimes almost daily. The offers were inviting. Learn why we've been vindicated by our decision that we don't source our technical support. How We Kept It...
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