27
Sep
In Massachusetts, software is taxable and IT services are not. When an IT quote bundles both into one price, the Department of Revenue can tax the entire charge....
Massachusetts Sales Tax Managed It Services Itemized Quotes
26
May
The Brand of AI Does Not Matter. The Pattern Does. A medical practice handed their Microsoft 365 migration RFP to an AI assistant. The AI demanded contract changes that violated their insurance policy, state law, and HIPAA itself — then insisted the project was achievable. It was not.This is what happened, and what every business owner needs to understand before letting...
Ai Cannot Negotiate Hipaa Migration Cautionary Tale
01
May
By Trave Harmon, CEO — Triton Technologies The application was signed by the company's CEO. It listed the CEO and one other employee as the people responsible for network and information security, and it answered yes when asked whether the company required multifactor authentication for administrative or privileged access. A separate MFA attestation, also signed by the CEO, said the same....
Why Cyber Insurance Policy Void Travelers Ics Declarations
25
Apr
In 50 calendar days, one person completed 38 projects using Claude AI — delivering $767,983 in first-year value with a 136,338% ROI. Here's how....
The Claude Ai Case Study 38 Projects 767k In Value One Person
07
Feb
Last week, two wireless internet service providers called me about the same problem. Their external network hardware was failing. Not gradually. Completely.One was on Cape Cod. The other in upstate...
Why Your External Network Hardware Fails When Weather Turns
30
Jan
I review client documentation as part of my fractional CTO work. In 2026, I started seeing the same problem everywhere: companies using security policy templates that stopped working years ago.They...
Why Your Information Security Policy Is Already Outdated
20
Jan
November 2025 changed everything for managed IT providers working with defense contractors.That's when the Department of Defense officially began CMMC enforcement through defense contracts. After...
Why Cmmc Compliance Is Forcing Managed It Providers To Rethink Physical Security
18
Nov
Zero trust security replaces outdated whitelisting by fixing root causes and strengthening protection across email networks and cloud systems....
Zero Trust Security And Whitelisting Policy
17
Jun
Rhode Island has updated its data breach notification law to require faster disclosure, stricter reporting, and full consumer protection. If your business or agency handles resident data, this law applies to you. Learn what changed, why it matters, and how to stay compliant in 2025....
Rhode Island Data Breach Law 2025
11
Jun
Massachusetts has updated its data breach notification law with stricter requirements for businesses that collect or store personal data. This update demands faster reporting, confirms who must comply, and outlines what every business needs to do right now to stay protected and avoid penalties. Triton Technologies breaks it down....
Massachusetts Data Breach Notification Law