Break-Fix Archives

21 Sep

IT Support Bids: If It’s Too Good to Be True…

It probably is. When IT Support Over-Promises What I am talking about is over promise and under deliver. Over the years we have dealt with many clients and potential clients when it comes to IT support. In the bidding/quoting process we have competition just like any other business. What we have come across are those who promise the world and deliver Pluto....

17 Mar

Q&A with IT: We Love Questions

by Trave Harmon

in IT Support

Comments

This week we got a new client, and it was a fantastic first meeting that it must be shared. It was a simple 5 person company but they were government funded. I can't reveal much more than that without disclosing what they do. Small but important. On the first meeting, the new director was recommended to us by a friendly competitor of...