What is managed backup and how is it different from basic file backup?

Managed backup is a comprehensive service that includes automated backup execution, encryption, offsite storage, regular restore testing, and documented recovery procedures — all actively monitored by a provider. Basic file backup typically means an unmonitored local copy that may not include system state, may be months out of date, and has never been tested for successful restoration. Most businesses that experience data loss discover their backup was either not running or failed silently. Managed backup eliminates that gap.

What does Triton's managed backup service protect?

Triton's managed backup covers servers (physical and virtual), workstations, Microsoft 365 email and SharePoint data, cloud-hosted applications, SQL databases, and network-attached storage. Backup frequency ranges from continuous (15-minute intervals) to daily depending on the criticality of each system. All data is encrypted in transit and at rest, with copies maintained both locally for fast restore and offsite for disaster recovery.

How often should backups be tested?

Backup files should be restore-tested at minimum quarterly — monthly for critical systems. Most businesses never test their backups until they need them, at which point they discover corruption, gaps, or missing system state data. Triton performs documented restore tests on a scheduled basis and provides reports confirming successful recovery. For compliance frameworks like HIPAA and CMMC, these test records serve as required evidence of a functioning recovery capability.

Does managed backup satisfy HIPAA, CMMC, or Massachusetts 201 CMR 17 requirements?

Yes. HIPAA requires covered entities to create and maintain retrievable exact copies of ePHI (§164.308(a)(7)) and to have a data backup plan as part of a contingency plan. CMMC Level 1 requires organizational data to be backed up to maintain system availability. Massachusetts 201 CMR 17 requires reasonable backup and recovery procedures as part of a written information security program. Triton produces backup compliance documentation including encryption confirmation, test results, and retention policy records.

What is a recovery time objective (RTO) and recovery point objective (RPO)?

RTO is the maximum acceptable downtime — how long you can operate without a system before it seriously harms the business. RPO is the maximum acceptable data loss — how much work you can afford to recreate. A business with a 4-hour RTO and 1-hour RPO needs a recovery infrastructure capable of restoring systems within 4 hours from a backup no older than 1 hour. Triton designs backup architectures around your actual RTO and RPO requirements, not generic defaults.

Managed Backup & Recovery

Automated Cloud Backup Services for Businesses Across CT, NY, RI & MA

Triton Technologies delivers automated cloud backup, rapid data recovery, and business continuity solutions for businesses across CT, NY, RI & MA. Protect your critical data with enterprise-grade backup infrastructure — without the enterprise price tag.

What Is Managed Backup?

Managed backup is a fully outsourced data protection service where Triton Technologies handles every step — scheduling, monitoring, encryption, and recovery. Your team gets the protection of enterprise infrastructure without managing any of it.

Our approach layers cloud backup, on-site appliances, and hybrid replication into a unified strategy tailored to your business. Whether you lose a single file or an entire server, recovery is fast, verified, and tested.

Triton manages backup for businesses across Connecticut, Massachusetts, New York, and Rhode Island — with real engineers on-call, not just automation alerts.

The Result Speaks for Itself

70+
Employees

Under Protection

0
Attacks

Ransomware-Free Decade

2
Months

To Full Remediation

Property Management Company — Greater Boston

A Boston-area property management company with dozens of locations was under constant ransomware attack. Their existing provider — a major national brand — was repeatedly patching rather than permanently resolving. When Triton assessed the environment, the finding was stark: absolutely no firewall, workstations running admin-level permissions by default, no file structure, no access authority hierarchy.

Within two months, Triton took over the full account. We implemented enterprise firewall and client-side filtering from zero, locked down the network and workstations, removed default admin permissions, imposed security policy, file structure, and access authorities, and deployed backup and monitoring. For nearly a decade since 2016, this client of 70+ employees has recorded zero ransomware attacks and zero email compromises. They remain a Triton client today, running cloud services that are secure, cost-effective, and support work from anywhere.

Nearly a decade. Zero ransomware attacks. Zero email compromises.

Why Data Backup Is Non-Negotiable

The consequences of data loss are severe and often permanent. Studies consistently show that 60% of small businesses that suffer significant data loss close within six months. For regulated industries, the damage compounds further with HIPAA fines, PCI violations, and destroyed client trust.

The most common causes of data loss:

Ransomware encryption — attackers lock your files and demand payment to unlock them
Hardware failure — drives fail without warning; RAID alone is not a backup
Accidental deletion — human error causes nearly 1 in 3 data loss incidents
Natural disasters — fire, flood, and power surges destroy on-site data instantly
Software corruption — bad updates and failed migrations can wipe entire systems

Triton eliminates each of these risks with layered, tested, and documented protection built around your business.

Three Layers of Data Protection

Triton designs every backup strategy around the industry-standard 3-2-1 rule: three copies of your data, on two different media types, with one stored off-site. This structure ensures no single failure can destroy all copies of your data.

Cloud Backup — Encrypted, automated backups to geo-redundant US cloud infrastructure. Your data stays current and is accessible from anywhere with an internet connection.

On-Site Appliance — A local backup device means file and server restores happen in minutes, not hours. No waiting for large data downloads from the cloud when you need immediate access.

Hybrid Replication — Continuous or scheduled replication between local and cloud storage combines the speed of on-site recovery with the resilience of off-site protection.

Every backup is not just completed — it is verified. We run restore tests on a regular schedule to confirm your data is actually recoverable when the time comes.

Ransomware-Proof Data Protection

Ransomware is the #1 threat to business data today. When attackers encrypt your files, the only reliable recovery path is a clean, uncompromised backup. Triton’s infrastructure is engineered with this threat specifically in mind.

Immutable storage ensures your backups cannot be altered or deleted — not by ransomware, not by a compromised administrator account. Immutability is enforced at the storage layer itself, not just by access policy.

Air-gapped copies are maintained completely isolated from your network. Even in a total environment compromise, the recovery copy remains untouched and ready.

We also deliver clear incident runbooks so your team knows the exact steps to take in the first minutes of an attack — limiting damage spread and reducing total recovery time.

Disaster Recovery & Business Continuity

Backup and disaster recovery are related but distinct disciplines. Backup stores copies of your data. Disaster recovery is the plan — and the infrastructure — that gets your business fully operational again after a crisis.

Triton works with you to define your Recovery Time Objective (RTO) — how quickly you need systems back online — and your Recovery Point Objective (RPO) — how much data loss your business can absorb. We then engineer a solution built to hit both targets.

For businesses that cannot afford hours of downtime, we deploy virtual machine failover so your servers spin up automatically in the cloud while physical hardware is restored. Operations continue with minimal disruption to your team and customers.

What is Included:

Defined RTO & RPO targets, agreed upfront before any incident occurs
Virtual machine failover for critical servers and applications
Regular tested restores — verified recovery, not just backup completion logs
Written disaster recovery runbooks tailored to your environment
Live incident response support from Triton engineers when it matters most
Post-recovery review and updated documentation after every event

Backup Compliance for Regulated Industries

Many compliance frameworks impose specific requirements on how data is backed up, how long it is retained, and how recovery capability is documented and tested. Triton’s managed backup is built to satisfy these requirements without additional customization.

We provide audit-ready documentation including backup logs, retention schedules, restore test records, and access control reports — everything your compliance team needs during an audit, without scrambling to assemble evidence at the last minute.

Frameworks We Support:

HIPAA — ePHI backup retention, AES-256 encryption, access controls and audit logs
PCI DSS — Cardholder data backup controls, audit trails, and log retention requirements
CMMC / NIST 800-171 — Backup and recovery controls for defense contractors and government suppliers
SOC 2 — Availability and confidentiality trust service criteria documentation
FINRA / SEC — Financial record retention and business continuity planning requirements
State Privacy Laws — CT PDPA, MA 201 CMR 17, NY SHIELD Act data protection controls

Frequently Asked Questions

How often does Triton back up our data?

We configure backup frequency to your specific business needs — from continuous real-time replication to hourly, daily, or weekly schedules. Most business-critical systems are backed up every 15 to 60 minutes.

Where is our backup data stored?

Backups are stored in secure, encrypted US-based cloud infrastructure with geo-redundant data centers. We also maintain on-site backup appliances at your location for rapid local recovery without relying on cloud download speeds.

How quickly can data be restored after a disaster?

File-level restores typically take minutes. Full server restores range from 1 to 4 hours using our on-site appliance, or longer for large environments relying solely on cloud recovery. We define your exact RTO targets upfront and engineer your backup infrastructure to meet them.

Are our backups encrypted?

Yes. All backups are encrypted in transit using TLS and at rest using AES-256. Encryption keys are managed independently from your backup data for maximum security and regulatory compliance.

What happens if ransomware hits our business?

Our immutable backup copies cannot be modified or deleted by ransomware or compromised administrator accounts. We restore your systems to a verified clean point-in-time before the infection was introduced, then provide hands-on support for root cause remediation.

How do we know our backups are actually working?

We run regular restore tests on a defined schedule and provide detailed reports. Backup failures trigger immediate proactive alerts, and our team investigates and resolves issues before they can affect your recovery capability during an actual incident.

Let's Discuss Your IT Needs

Triton Technologies delivers managed IT services, cybersecurity, and IT support for businesses across Connecticut, Massachusetts, New York, Rhode Island, and beyond. Contact our team today to start a conversation about your technology environment.