Managed IT Services & Cybersecurity for European Businesses

European businesses that process personal data — which includes almost every business that has customers, employees, or suppliers — must comply with the EU General Data Protection Regulation (GDPR, Regulation 2016/679) as implemented by the Data Protection Act 2018. Key obligations include: having a valid lawful basis for every type of processing activity; providing transparent privacy notices to data subjects; honouring data subject rights including access, rectification, erasure, and data portability; maintaining Records of Processing Activities (RoPA) if you have 250 or more employees or conduct high-risk processing; conducting Data Protection Impact Assessments (DPIAs) for high-risk processing; implementing appropriate technical and organisational security measures under Article 32; and notifying the Irish Data Protection Commission (DPC) within 72 hours of discovering a personal data breach that poses a risk to individuals’ rights and freedoms. Triton Technologies helps European businesses implement the technical security controls — encryption, access management, endpoint protection, secure backups — that satisfy the Article 32 obligation to implement appropriate technical measures.

The NIS2 Directive (Directive 2022/2555/EU on measures for a high common level of cybersecurity across the Union) came into force in October 2024 and significantly expands the scope of mandatory cybersecurity obligations in Ireland and across the EU. NIS2 covers two categories of entity: Essential Entities (including energy, transport, banking, financial market infrastructure, health, drinking water, waste water, digital infrastructure, ICT service management, public administration, and space) and Important Entities (including postal services, waste management, chemicals, food, manufacturing, digital providers, and research organisations). If your European business operates in any of these sectors and meets the relevant size thresholds (generally 50+ employees or €10 million+ in annual turnover), NIS2 likely applies to you. Obligations include implementing risk management measures, adopting multi-factor authentication, encrypting communications, conducting regular security testing, maintaining business continuity plans, reporting significant incidents to the competent authority (the NCSC in Ireland), and assessing the cybersecurity practices of your ICT supply chain. Triton Technologies assesses your NIS2 obligations, implements the required technical controls, and prepares the documented risk management framework required for compliance.

DORA — the Digital Operational Resilience Act (Regulation EU 2022/2554) — is EU legislation that applies to financial entities and their critical ICT third-party service providers, with full compliance required from January 2025. DORA applies to a broad range of financial entities supervised in Ireland including credit institutions, investment firms, insurance and reinsurance undertakings, payment institutions, electronic money institutions, alternative investment fund managers, UCITS management companies, central counterparties, and trading venues. Key DORA requirements include: an ICT risk management framework with defined governance, strategy, and roles; ICT-related incident classification and reporting to the Central Bank of Ireland and ESMA; digital operational resilience testing including threat-led penetration testing for significant entities; ICT third-party risk management including contractual requirements for cloud and SaaS providers; and information sharing on cyber threats with the competent authority. Triton Technologies helps European financial services firms implement the ICT risk management framework, security controls, incident detection and reporting processes, and third-party oversight procedures required for DORA compliance.

The Irish Data Protection Commission (DPC) is Ireland’s independent data protection supervisory authority and, as the lead supervisory authority for most major technology companies with their EU headquarters in Ireland, one of the most active GDPR enforcement bodies in Europe. The DPC has issued some of the largest GDPR fines ever levied, including €1.2 billion against Meta Platforms Ireland, €405 million against Instagram, €265 million against Meta’s WhatsApp Ireland, and €225 million against WhatsApp Ireland. The DPC investigates complaints from data subjects, conducts own-initiative investigations into systemic GDPR compliance issues, and can impose administrative fines of up to €20 million or 4% of total annual worldwide turnover — whichever is higher. Beyond fines, the DPC can issue reprimands, impose temporary or permanent bans on processing, and order suspension of data transfers to third countries. European businesses must take GDPR seriously: the DPC actively investigates SMEs and public bodies, not just technology multinationals. Triton Technologies helps European businesses implement the documented compliance programmes and technical security controls that reduce the risk of DPC investigation and demonstrate a good-faith commitment to compliance.

European businesses face a sophisticated and evolving cybersecurity threat landscape in 2025. Ransomware remains the dominant threat — the 2021 HSE attack demonstrated the devastating operational and financial consequences, and European businesses across all sectors continue to be targeted by ransomware groups including LockBit, ALPHV/BlackCat, and their successors. Business Email Compromise (BEC) attacks, where criminals impersonate executives or suppliers to redirect payments, cost European businesses tens of millions annually. Phishing and spear-phishing campaigns targeting Microsoft 365 credentials are pervasive, with Ireland’s concentration of technology companies making it a particularly attractive target. Supply chain attacks — targeting managed service providers and software vendors to reach their downstream customers — are increasing in frequency. Nation-state actors with interests in Ireland’s pharmaceutical IP, financial data, and technology infrastructure conduct persistent espionage operations. Ireland’s role as Europe’s AI and data hub also makes it a target for data theft campaigns. Triton Technologies defends European businesses against these threats through endpoint detection and response, email security, zero-trust access controls, security awareness training, and 24/7 SOC monitoring.

The ePrivacy Directive (Directive 2002/58/EC, as amended by Directive 2009/136/EC) — commonly known as the Cookie Law — requires European websites to obtain informed consent before placing non-essential cookies or similar tracking technologies on users’ devices. Essential cookies (strictly necessary for the website to function) do not require consent, but analytics cookies, advertising cookies, social media tracking pixels, and similar technologies do. Consent must be freely given, specific, informed, and unambiguous — pre-ticked cookie consent boxes and implied consent mechanisms do not satisfy the requirement. The DPC enforces ePrivacy compliance and has investigated websites, apps, and adtech platforms for cookie consent failures. European businesses must also comply with GDPR when using tracking technologies, particularly where personal data is collected or processed through analytics and advertising systems. Triton Technologies helps European businesses implement compliant cookie consent mechanisms, review their tracking technology deployments, and ensure their privacy notices accurately describe how personal data is collected through digital channels.

Triton Technologies delivers managed IT services to European businesses through a combination of remote support and on-site delivery. Our 24/7 helpdesk provides immediate remote assistance for day-to-day IT issues, and our network operations and security operations capabilities enable proactive monitoring and incident response. For deployments, infrastructure upgrades, and on-site support requirements, Triton Technologies coordinates delivery across Dublin, Cork, Galway, Limerick, Waterford, and other locations throughout Ireland. We work with European businesses as a true technology partner — providing not just reactive support but strategic IT planning, vendor management, licensing optimisation, and technology roadmaps aligned to your business objectives. Our engagements are structured around your business needs: monthly managed service contracts for ongoing IT management, project-based engagements for specific initiatives such as cloud migration or Microsoft 365 deployment, and compliance engagements for GDPR, NIS2, or DORA. Contact Triton Technologies to discuss how we can support your European business.