Contact centers – the modern-day version of call centers that handle email, texting and chat, and other app communication alongside calling – are a critical part of customer relations, marketing, and sales for many businesses and organizations. Due to the amount of information they have on individuals, from contact information to billing, they are often a target by hackers. While...

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When it comes to ransomware, this cyberattack scheme isn't new, but it has become increasingly common over the past several years. Many of the viruses lurking out there steal data to be used for nefarious purposes, with the goal having long been to access important financial and personal data that can be sold off. Not ransomware. Ransomware generally does not...

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Disaster recovery is a fundamental element of good business continuity planning. Business continuity planning refers to the broad range of plans created so that a business can continue to be operational no matter what negative event might occur. Business continuity planning addresses catastrophic events, from loss of a CEO, director, or other principal in the organization to severe natural disasters...

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We have been working with the hospitality industry for quite some time. We've taken what we've learned and applied it to an industry we feel has been under-secured. Rightfully so. Now ransomware is targeting hospitality clients, from small privately-owned hotels and resorts to the biggest chains and names in the industry. Front desks, reservation systems, and even Wi-Fi is now...

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Why cyber insurance is keeping the ransomware industry in business.

As all good managed IT companies and manage security providers do, we are in constant training. From daily check-ins, weekly trainings and monthly seminars, we are kept apprised of the latest trends, threats and how to mitigate them. For us, it has worked incredibly well for many years. But a new threat has arisen that we didn’t expect: ransomware insurance from insurance industry.
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The Internet Explorer vulnerability (CVE-2019-1367) is a critical zero-day bug.

I mean now, right now, uninstall it – every version of Internet Explorer needs to be removed. On Monday, September 23, Microsoft made an announcement and immediately deployed out-of-band updates for Internet Explorer. This update prevents a script from executing without any interaction by the user. A simple visit to a website can compromise your computer.
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It’s been some time since I made a post, but it needs to be made.

There is a war going on. Let me backtrack a bit. At Triton Technologies, we are the gatekeepers, the guardians at the gate, the Heimdall to the kingdoms of our clients. We control all the keys, passwords, access, controls, etc. We are entrusted to protect and defend our client’s networks as their managed service provider (MSP) under contract. Someone has taken notice.
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For years, people have trusted the SSL certificate green lock on their Google, Firefox, Internet Explorer, edge browser for safety and security.I hate to break it to you, but SSL certificates are broke. The Story of Symantec Security CertificatesIn the early 90s, a famous company called Symantec was handing out security certificates like free samples of Tide in the mail. Everyone...

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Welcome to hurricane season 2018! As many of you are aware, hurricane season for 2018 begins June 1 and ends November 30. What does this mean for businesses? Outages, Internet interruptions, server, network, and computer downtime, all of which can translate into a loss of profits. But there are ways to mitigate and or to avoid these kinds of situations: this...

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