You have probably already come across the term multi-factor authentication. The concept is not new, but has caught on really quick of late. In this post, we will discuss what multi-factor authentication is and why you should be adopting it. What is multi-factor authentication? Multi-factor authentication is basically the use of more than one credential to gain access to data. It is...
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An effective business continuity plan is crucial for any business to survive unexpected emergencies. Here's what a comprehensive plan should cover:...
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As a business, there is no doubt today that you need to make your presence felt on major social media platforms such as Facebook, Twitter, Instagram and LinkedIn. But social media also exposes you to cybercriminals. In this post we talk about the steps you can take to ensure your social media account doesn’t become a gateway for cybercriminals to...
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Contact centers – the modern-day version of call centers that handle email, texting and chat, and other app communication alongside calling – are a critical part of customer relations, marketing, and sales for many businesses and organizations. Due to the amount of information they have on individuals, from contact information to billing, they are often a target by hackers. While...
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When it comes to ransomware, this cyberattack scheme isn't new, but it has become increasingly common over the past several years. Many of the viruses lurking out there steal data to be used for nefarious purposes, with the goal having long been to access important financial and personal data that can be sold off. Not ransomware. Ransomware generally does not...
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Ransomware is a type of computer virus that kidnaps your data and holds it hostage for money. It has become increasingly common, attacking governments and all manner of business as well as non-for profit institutions. If you are unfortunate enough to be the victim of a ransomware attack, there are basically only three options open to you. What to Do After...
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Disaster recovery is a fundamental element of good business continuity planning. Business continuity planning refers to the broad range of plans created so that a business can continue to be operational no matter what negative event might occur. Business continuity planning addresses catastrophic events, from loss of a CEO, director, or other principal in the organization to severe natural disasters...
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We have been working with the hospitality industry for quite some time. We've taken what we've learned and applied it to an industry we feel has been under-secured. Rightfully so. Now ransomware is targeting hospitality clients, from small privately-owned hotels and resorts to the biggest chains and names in the industry. Front desks, reservation systems, and even Wi-Fi is now...
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