In the last decade, we have seen something that is somewhat upsetting. Vendor network evaluations are not worth anything. Yup, we said it. From ISPs, printer providers, virtual server providers, email providers and others; all have failed to live up to their engineering personnel's recommendations. It's only after the disaster begins do we see what narrow scope they have been placed in with a...

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If your restaurant wants to survive, it needs wifi.When it comes to selling more restaurants need to attract more clients or high-priced clients. How does a business do that? Business clients, high spenders, people that will spend hour after hour sitting and ordering, not just one thing, but many things. How does a hospitality facility do that? Good wireless.  Wifi...

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Why We Fight CryptoLocker: Our Strategy Explained As the owner of Triton Technologies, I go through constant training when it comes to MSP services, products and support methodologies. I was at a conference in Hartford Connecticut and listening to other business owners and I heard something that isn’t heard in our office: “Cryptolocker is kicking our butts.”We Take Security SeriouslyI can barely...

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The Value of Name Brands in IT Hardware Or "Why We Don’t Build Our Own IT Hardware".I know I am treading in dangerous waters here when I say that we don’t support self-built machines. What does that mean? At Triton Technologies we prefer and only sell major name brands: Dell, Lenovo, HP, Apple etc. Why? Compatibility and ease of serviceability. A...

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Triton Technologies years ago was created to help the business user and the business owner: over the years we have acquired products, companies and so forth in order to grow. One of them is the skill and ability for dealing with VoIP issues.Years ago, we acquired a failing telephone provider out of New York state and transferred all the licensing...

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The Benefits of In-House Expertise: Enhancing Customer Experience through Local Technical Support For years, as Triton Technologies grew we were approached by many third party IT support contractors. From telephone only, to individuals we were contacted sometimes almost daily. The offers were inviting. Learn why we've been vindicated by our decision that we don't source our technical support. How We Kept It...

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We get a call on Monday morning, like you do, but this one was more panic. The owner went on a week long vacation and came back to a resignation letter sitting on his desk from what was then his previous IT person. In-house person, quit Wednesday the previous week.  The boss was in a panic. So he googled the...

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A Client in Need of a SolutionTriton Technologies does a lot of different kinds of business. Some logistics, medical, hospitality, government, military and more. So we are quite diverse on the types of clients that we work with. We were asked about 3 months ago to install software for an oil distribution company on a new server, tablets and so...

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Dropbox over 4 years ago had a data breach which exposed over 86 million users to hackers. The hackers could have access to the passwords for the accounts, encrypted and unencrypted. We look at data breaches and Dropbox, namely their failure on handling it.  It was 4 years ago. They are just making available the data now. That is a...

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