Logo with the word "AXIOM" and the tagline "It Knows Before You Do" on a blue background, featuring a stylized branching symbol that suggests protection against threats like RIBridges ransomware attacks.

Triton Technologies has redefined IT service delivery with Project Axiom, an AI-driven system that slashes ticket response times from 15 minutes to just 5 seconds. By integrating ConnectWise Manage with a vast Confluence knowledge base, our in-house AI automates ticket analysis, technician assignment, and knowledge retrieval—eliminating delays and inefficiencies. This breakthrough positions us as the number one MSP in service...

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A co-managed IT services handshake with icons around it.

Boosting SMB Security & Support: The Unseen Perks of Co-Managed IT Small and medium-sized businesses (SMBs) can greatly benefit from the co-managed IT model, where a Managed Service Provider (MSP) works alongside the in-house IT team. This approach offers numerous advantages, often overlooked, which are particularly valuable for SMBs. Here are five lesser-known reasons why this model is gaining popularity: 1. Emergency...

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