Logo with the word "AXIOM" and the tagline "It Knows Before You Do" on a blue background.
05 Feb

Project Axiom

by Trave Harmon
in Cloud IT, Data Security, IT Support, Managed IT
Comments

Triton Technologies has redefined IT service delivery with Project Axiom, an AI-driven system that slashes ticket response times from 15 minutes to just 5 seconds. By integrating ConnectWise Manage with a vast Confluence knowledge base, our in-house AI automates ticket analysis, technician assignment, and knowledge retrieval—eliminating delays and inefficiencies. This breakthrough positions us as the number one MSP in service...

Project Axiom Ai Service Delivery
A digital key over binary code with a pop-up window showing "State of Rhode Island, Department of Administration.
17 Dec

Rhode Island RIBridges Hack: How Penetration Testing and Encryption Could Have Prevented It

by Trave Harmon
in Cloud IT, Data Privacy, Data Security, IT Compliance, IT Support, Managed IT
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Rhode Island's RIBridges system suffered a ransomware attack by Brain Cipher, exposing thousands of residents’ sensitive data. Learn how penetration testing, encryption, and proactive cybersecurity measures could have prevented this breach and safeguarded public trust....

Rib Bridges Hack Penetration Testing Encryption
Graphic showing servers and computers with text: "The new standard in SMB network security.
12 Dec

Transitioning to Sophos XGS Firewalls: Enhancing Security for Modern Businesses

by Trave Harmon
in AWS, Data Privacy, Data Security, IT Support, Managed IT
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Sophos is retiring its XG firewalls, making way for the more advanced XGS series. With features like Xstream Architecture, enhanced threat protection, and seamless AWS integration, the XGS series provides cutting-edge security and performance. Learn how Triton Technologies supports this transition....

Transition To Sophos Xgs Firewalls