IT Support - Global Managed IT, Network, Compliance, and Data Security Services tailored to protect and empower businesses worldwide.

Close-up of a computer keyboard featuring a standout red "UPDATE" key with a refresh symbol, highlighting cyber security, network firewall, data security, endpoint security, cloud security, information security, and IT support for small and medium businesses.

07 Oct

IT Problems: Yes, Always Run Updates

In the last week, an update proliferated through our clients' servers. A small minority of our clients' servers went down during these updates. A vast majority did not have a problem at all. But that small minority represented hundreds of users. One of the questions I was asked was: do we really need to do updates? Yes, You Need To Do...

Enhance your small business's digital defense with our comprehensive cybersecurity and managed IT services. As technology evolves, safeguarding your operation's sensitive information is crucial. Imagine a vigilant guardian—an expert in a dark suit and sunglasses—symbolizing robust network security, always alert to the latest threats. Our tailored solutions emphasize compliance and proactive network support, ensuring your business thrives in today's technologically advanced landscape. Rely on us to manage IT challenges efficiently, allowing you to focus on what truly matters. Protect your enterprise from cyber threats with our cutting-edge expertise today!.

28 Sep

Interconnected IT: Welcome to the Matrix

by Trave Harmon

in IT Support

Comments

We had the pleasure of working with a new client this week with very unique requirements.Client Needs: High Speed, Mobile InternetBasically, they needed long-range communication with high-speed Internet and over 50 locations that were all mobile. It was a livery company that transported medical patients all throughout New England. Within their vehicles they needed Internet, tracking, communications, and up to...

Illustration of two hands holding smartphones with user profiles, symbolizing data protection and cybersecurity in digital interactions, featuring concepts like network firewall, data security, endpoint security, cloud security, information security, IT security, and IT support for small and medium businesses.

21 Sep

IT Support Bids: If It’s Too Good to Be True…

by Trave Harmon

in IT Support

Comments

It probably is. When IT Support Over-Promises What I am talking about is over promise and under deliver. Over the years we have dealt with many clients and potential clients when it comes to IT support. In the bidding/quoting process we have competition just like any other business. What we have come across are those who promise the world and deliver Pluto....

Amidst a stormy, cloud-filled sky, a triangular warning sign with an exclamation mark stands prominently under the heavy rain, symbolizing the ever-present cybersecurity threats faced by small businesses. In today's digital era, safeguarding your enterprise with robust cyber security solutions is essential. Whether you need advanced network support or comprehensive managed IT services to maintain uptime and security, we provide tailored strategies to ensure compliance and protect your operations from potential risks. Our expertise in cutting-edge technology empowers small businesses to navigate these challenges confidently while optimizing their IT infrastructure for performance and resilience. Stay ahead of cyber threats with our dedicated support team ready to secure your business’s future today.

20 Sep

Cloud-Based Servers and Natural Disasters

by Trave Harmon

in Cloud IT

Comments

It's been a bad few weeks for businesses dealing with natural disasters. Hurricane after hurricane rolled through many of our vendor's facilities. Many of them were shut down, and tech-support was suspended while they got power and their services back up and running. Why is this important to this blog, even though we are based in the North East, and it...

A hand sketches a red line beneath "Background Check" on a whiteboard, emphasizing the critical role of managed IT solutions in safeguarding network integrity for small businesses. With tailored cybersecurity strategies, cutting-edge technology implementation, and comprehensive network support, we ensure your business stays protected and compliant with industry standards. Our specialized managed IT services empower you with seamless operations that prioritize data security and foster growth. Partner with us to reinforce your business’s infrastructure against evolving cyber threats while maintaining impeccable compliance across all levels of operation.

15 Sep

We’ll Say It Again: Background Checks For IT

by Trave Harmon

in IT Support

Comments

One of the most intense discussions we get into with clients is their background check for IT staff. With events such as a managed IT company holding hostage a client's data, a rogue IT person hacking into one of their client's networks to steal customer data, and many cases over the decades of IT people being allowed to access sensitive information,...

The weary small business owner sits at his desk, glasses in hand, rubbing his eyes as he contemplates the complexities of network security compliance. A laptop sits in front of him alongside a mug and pencil holder, all meticulously arranged—a testament to his organized yet overwhelmed state. He is navigating the intricate landscape of cybersecurity and managed IT services, seeking effective solutions for robust network support and adherence to compliance standards. In the background, a plant on the windowsill is gently illuminated by natural light, symbolizing growth and resilience—a beacon of hope amid the challenges posed by modern technology demands.

18 Aug

IT Projects: Vendors Not Following Through

by Trave Harmon

in IT Support

Comments

How the lack of a vendor follow-through hurts business. For unknown reasons we are encountering a lot of clients reaching out to us due to a failure of vendor follow-through. Basically, they set up a solution such as a cellular router, printer, security system, or of some variant of the above and it would not get finished or completed. Let's talk...

Beneath a turbulent sky, a small business leader in professional attire boldly separates two sparking cables, symbolizing the critical challenge of safeguarding cybersecurity and achieving compliance in today’s tech-driven landscape. This powerful image embodies the essence of managed IT services, highlighting the need for robust technology solutions, expert network support, and stringent compliance measures to shield small businesses from evolving cyber threats. As digital security becomes increasingly complex, our comprehensive services are designed to empower small enterprises with tailored security frameworks and proactive network management. Trust us to fortify your business against cyber risks while ensuring seamless operational compliance and unwavering performance.

19 Jul

Cutting the Cord in the Office: A Cellular ISP Solution

by Trave Harmon

in Cloud IT, IT Support

Comments

Triton technologies has expanded our cellular offerings exponentially. A prime example is a law office in a single building in a small town in Massachusetts. Their current coaxial provider had very very poor Internet results. Truthfully they had more outage than they had internet. Multiple node issues, a modem replaced every few weeks, and their phone service. With that provider was...

Elevate Your Small Business with Cutting-Edge Cyber Security and Technology Solutions Are you a small business seeking robust cyber security and technology solutions? Discover the balance of managed IT services that integrate seamlessly into your operations. Our network support ensures your systems are secure, while our compliance-focused strategies protect your business integrity. Visualize two wooden blocks with the letters "V" and "S," symbolizing stability, set against a contrasting backdrop—teal wood on the left representing advanced technology, and brown wood on the right signifying reliable compliance. This harmony reflects our commitment to providing comprehensive managed IT services, designed to safeguard your business’s future. Experience peace of mind with network support tailored specifically for small businesses aiming for security and growth in an ever-evolving digital landscape.

07 Jul

What’s Your Fancy? PC or Mac: Both Have IT Needs

by Trave Harmon

in IT Support

Comments

One of the most controversial things that we’ve ever got from clients is: why don’t we just switch to a Mac and not have any problems?Hate to break it to you, but as a managed IT provider with dozens of Mac-only clients, it doesn’t matter: everything has problems.PC vs. Mac in the WorkplaceFrom a PC World, they’ve been around for...

A young entrepreneur in a striped shirt scrutinizes a network diagram with an inquisitive expression, set against a vibrant backdrop depicting digital code—a metaphor for solving complex IT issues. This scene captures the essence of small business needs in cybersecurity, technology integration, compliance, and managed IT services. As he delves into the intricate web of data security challenges and compliance requirements, his focus embodies the proactive approach essential for navigating today's tech-driven landscape. Whether it's enhancing network support or fortifying cyber defenses, our solutions empower small businesses to conquer their IT puzzles with confidence and expertise.

23 Jun

“All-in-One” ISP Services: Too Many Cooks In The Kitchen

by Trave Harmon

in Cloud IT, VOIP

Comments

In the last decade or so we have noticed that more and more Internet service providers are offering services such as hosting for websites, hosting for email, DNS hosting, registration and more.We cannot emphasize enough how much we do not support this.I'll tell you why. As a managed IT provider. We try to be an all in one stop shop...