So, what do you get with VoIP (Voice over IP) technology that you can’t get from a PBX (Private Branch Exchange)? Quite a bit, but we will just focus on the productivity aspect of VoIP – ways to turn your office phones into better and more flexible tools to make the lives of your employees and clients easier and more...
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While setting up a Work from Home (WFH) Initiative is a vital part of making your office more resilient – or, in some cases, sustainable such as COVID-19 or during natural disasters. However, there can be significant security, IT, and compliance issues that can arise if you’re just sending employees home to work on their laptops. In this blog, we...
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Contact centers – the modern-day version of call centers that handle email, texting and chat, and other app communication alongside calling – are a critical part of customer relations, marketing, and sales for many businesses and organizations. Due to the amount of information they have on individuals, from contact information to billing, they are often a target by hackers. While...
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When it comes to ransomware, this cyberattack scheme isn't new, but it has become increasingly common over the past several years. Many of the viruses lurking out there steal data to be used for nefarious purposes, with the goal having long been to access important financial and personal data that can be sold off. Not ransomware. Ransomware generally does not...
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Ransomware is a type of computer virus that kidnaps your data and holds it hostage for money. It has become increasingly common, attacking governments and all manner of business as well as non-for profit institutions. If you are unfortunate enough to be the victim of a ransomware attack, there are basically only three options open to you. What to Do After...
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Disaster recovery is a fundamental element of good business continuity planning. Business continuity planning refers to the broad range of plans created so that a business can continue to be operational no matter what negative event might occur. Business continuity planning addresses catastrophic events, from loss of a CEO, director, or other principal in the organization to severe natural disasters...
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We have been working with the hospitality industry for quite some time. We've taken what we've learned and applied it to an industry we feel has been under-secured. Rightfully so. Now ransomware is targeting hospitality clients, from small privately-owned hotels and resorts to the biggest chains and names in the industry. Front desks, reservation systems, and even Wi-Fi is now...
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