This week we got a new client, and it was a fantastic first meeting that it must be shared. It was a simple 5 person company but they were government funded. I can't reveal much more than that without disclosing what they do. Small but important. On the first meeting, the new director was recommended to us by a friendly competitor of...
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We have a client who absolutely must be online, ALL THE TIME. Are they a stock broker? A police station? Bank? Nope. Solar array farm. Yup, fields, and fields of solar panels. The Power Must Flow Why? Simple. The electric company doesn't tell them when they aren't generating power, and if there is no power being generated, the return on investment of the...
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We had the fun privilege this week of doing a security check for a restaurant. We have agreements with banks, credit card processors and more to analyze a network for security issues or make changes to a client's network because of a new point of sale system to be installed or modifications to existing ones. The Restaurant's Network It was a...
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In the last decade, we have seen something that is somewhat upsetting. Vendor network evaluations are not worth anything. Yup, we said it. From ISPs, printer providers, virtual server providers, email providers and others; all have failed to live up to their engineering personnel's recommendations. It's only after the disaster begins do we see what narrow scope they have been placed in with a...
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If your restaurant wants to survive, it needs wifi.When it comes to selling more restaurants need to attract more clients or high-priced clients. How does a business do that? Business clients, high spenders, people that will spend hour after hour sitting and ordering, not just one thing, but many things. How does a hospitality facility do that? Good wireless. Wifi...
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Why We Fight CryptoLocker: Our Strategy Explained As the owner of Triton Technologies, I go through constant training when it comes to MSP services, products and support methodologies. I was at a conference in Hartford Connecticut and listening to other business owners and I heard something that isn’t heard in our office: “Cryptolocker is kicking our butts.”We Take Security SeriouslyI can barely...
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Displaying client testimonials can enhance credibility but may also introduce security risks. Understand these dangers and discover strategies to protect your clients and your business....
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The Value of Name Brands in IT Hardware Or "Why We Don’t Build Our Own IT Hardware".I know I am treading in dangerous waters here when I say that we don’t support self-built machines. What does that mean? At Triton Technologies we prefer and only sell major name brands: Dell, Lenovo, HP, Apple etc. Why? Compatibility and ease of serviceability. A...
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Triton Technologies years ago was created to help the business user and the business owner: over the years we have acquired products, companies and so forth in order to grow. One of them is the skill and ability for dealing with VoIP issues.Years ago, we acquired a failing telephone provider out of New York state and transferred all the licensing...
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The Benefits of In-House Expertise: Enhancing Customer Experience through Local Technical Support For years, as Triton Technologies grew we were approached by many third party IT support contractors. From telephone only, to individuals we were contacted sometimes almost daily. The offers were inviting. Learn why we've been vindicated by our decision that we don't source our technical support. How We Kept It...
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