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Contact centers – the modern-day version of call centers that handle email, texting and chat, and other app communication alongside calling – are a critical part of customer relations, marketing, and sales for many businesses and organizations. Due to the amount of information they have on individuals, from contact information to billing, they are often a target by hackers. While...

23 May

Ransomware Attacks are Increasing Against Established Organizations

When it comes to ransomware, this cyberattack scheme isn't new, but it has become increasingly common over the past several years. Many of the viruses lurking out there steal data to be used for nefarious purposes, with the goal having long been to access important financial and personal data that can be sold off. Not ransomware. Ransomware generally does not...

09 May

Three Responses After a Ransomware Attack

Ransomware is a type of computer virus that kidnaps your data and holds it hostage for money. It has become increasingly common, attacking governments and all manner of business as well as non-for profit institutions. If you are unfortunate enough to be the victim of a ransomware attack, there are basically only three options open to you. What to Do After...

25 Apr

Ransomware and Disaster Recovery Plans

in Back Up and Recovery, Data Security

Disaster recovery is a fundamental element of good business continuity planning. Business continuity planning refers to the broad range of plans created so that a business can continue to be operational no matter what negative event might occur. Business continuity planning addresses catastrophic events, from loss of a CEO, director, or other principal in the organization to severe natural disasters...

10 Dec

Hotels are Now The Hottest Ransomware Target

We have been working with the hospitality industry for quite some time. We've taken what we've learned and applied it to an industry we feel has been under-secured. Rightfully so. Now ransomware is targeting hospitality clients, from small privately-owned hotels and resorts to the biggest chains and names in the industry. Front desks, reservation systems, and even Wi-Fi is now...

25 Nov

Sophos, AT&T and Peplink: Just in Time for the Holidays

in Managed IT

As many know, Triton Technologies is a Sophos partner, and we are very happy to be one. From the firewalls, endpoint encryption, and more, we found the Sophos firewall to be the best solution for currently all of our clients’ problems.

18 Nov

Ransomware Insurance is Fueling Ransomware

Why cyber insurance is keeping the ransomware industry in business.

As all good managed IT companies and manage security providers do, we are in constant training. From daily check-ins, weekly trainings and monthly seminars, we are kept apprised of the latest trends, threats and how to mitigate them. For us, it has worked incredibly well for many years. But a new threat has arisen that we didn’t expect: ransomware insurance from insurance industry.

18 Nov

New Managed Software Service: Custom Machine Images

in Managed IT