Not Even Once. In the last couple months a wireless vulnerability known as KRACK (Key Reinstallation Attack) was discovered. Basically, this exploit takes advantage of how the devices hand off each other’s encryption keys. Most major brands of wireless providers such as like one we use called Ubiquiti were patched within hours if not days. But most of the small businesses...

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Traditionally for many decades computers utilized hard drives that physically moved. Round platters would store our information and read heads would move back and forth to access that information. When it came out, it was revolutionary. But like all good things, time moves on. In the last decade, we have been moving to a technology that does not physically move...

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When you were younger, you’re taught that more is always better. So, if you have more layers of protection, you can defend your computers better. Right? The System Impact of Multiple Antivirus That is not exactly true when it comes to antivirus. The reason why is that we are encountering a lot of people that install multiple antivirus packages on their machines....

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In the last week, an update proliferated through our clients' servers. A small minority of our clients' servers went down during these updates. A vast majority did not have a problem at all. But that small minority represented hundreds of users. One of the questions I was asked was: do we really need to do updates? Yes, You Need To Do...

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We had the pleasure of working with a new client this week with very unique requirements.Client Needs: High Speed, Mobile InternetBasically, they needed long-range communication with high-speed Internet and over 50 locations that were all mobile. It was a livery company that transported medical patients all throughout New England. Within their vehicles they needed Internet, tracking, communications, and up to...

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It probably is. When IT Support Over-Promises What I am talking about is over promise and under deliver. Over the years we have dealt with many clients and potential clients when it comes to IT support. In the bidding/quoting process we have competition just like any other business. What we have come across are those who promise the world and deliver Pluto....

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It's been a bad few weeks for businesses dealing with natural disasters. Hurricane after hurricane rolled through many of our vendor's facilities. Many of them were shut down, and tech-support was suspended while they got power and their services back up and running. Why is this important to this blog, even though we are based in the North East, and it...

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