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Oversized hand pressing down on two businessmen—one sitting with a laptop, one walking with a briefcase—against upward arrows symbolizing growth; representing cyber security, network firewall, data security, endpoint security, cloud security, information security, IT support and compliance for small and medium businesses.
22 Sep

Why MSP relationships fail

by Trave Harmon
in Managed IT
Comments

A lot of SMBs opt for managed service providers who can help handle their IT requirements, and for the most part, it works well. Almost everyone knows the benefits of having a MSP manage your IT. Increased cost savings, ability to focus on your business without worrying about IT, better IT support and expertise, and so on. But, there are...

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A hand reaches for the receiver of a sleek black office telephone positioned on a pristine white desk, with a blurred cityscape forming the backdrop. This image subtly captures the essence of cybersecurity solutions tailored for small businesses. The scene illustrates how modern SMB environments can benefit from robust technology support, advanced network security, and compliance strategies. Whether seeking network support or managed IT services, this depiction underscores the importance of securing digital communications in today's evolving technological landscape.
19 Sep

Three Reasons to Dump Your PBX

by Trave Harmon
in Managed IT
Comments

How will you support the extended IT infrastructure needed as you roll out WFH activities? Traditionally, your IT infrastructure would be supported by in-house IT staff, a managed service provider, or some combination of both, but a lot can fall through the cracks when shifting virtual. As an example, PBX generally exists as a standalone entity, unrelated to the rest...

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A headset sits poised on a laptop keyboard, bathed in warm sunlight, symbolizing a productive day dedicated to small business technology solutions. This image reflects the core of our services—cybersecurity fortification, network support precision, and compliance assurance. As experts in managed IT services for small businesses, we provide robust cybersecurity strategies to safeguard your operations. Our tailored network support elevates your digital infrastructure while ensuring effortless regulatory compliance. Partner with us for cutting-edge technology that empowers and secures your growing enterprise.
05 Sep

VoIP Facilitates Working From Home: So What is VoIP?

by Trave Harmon
in VOIP, Work From Home
Comments
What is VoIP? Voice over Internet Protocol takes us away from the traditional office PBX, the on-location physical equipment that provides voice telephony using physical wires or fiber to transmit analog signals. PBX technology allows for some audio conferencing (though it can be a bit clumsy to set up) as well as voicemail, call forwarding, and some other call sorting features. However, a PBX has some severe limitations on available collaboration features and requires a trained technician to configure any changes. Even moving someone to a new office requires expensive and technical labor to move the extension to a different physical location.
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Enhance your small business with cutting-edge cyber security solutions, seamless network support, and comprehensive managed IT services. Imagine a professional using a telephone, seamlessly integrated with modern VOIP technology—surrounded by a dynamic overlay of icons illustrating robust network security, advanced IT solutions, and compliance tools. Our expertise in technology ensures your business stays protected and operates efficiently, empowering you to focus on growth-driven success.
22 Aug

VoIP: Three Productivity Advantages

by Trave Harmon
in VOIP
Comments

So, what do you get with VoIP (Voice over IP) technology that you can’t get from a PBX (Private Branch Exchange)? Quite a bit, but we will just focus on the productivity aspect of VoIP – ways to turn your office phones into better and more flexible tools to make the lives of your employees and clients easier and more...

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A person working diligently on a laptop displaying a "BACKUP" screen while surrounded by essential tools like a smartphone, notebook, and coffee cup on a wooden table showcases the power of IT solutions in enhancing efficiency for small businesses. Our comprehensive managed IT services ensure robust cybersecurity and seamless technology integration tailored for SMBs. With expert network support and unwavering compliance adherence, we safeguard your business operations from any threats while streamlining tasks to boost productivity. Let us elevate your small business with cutting-edge technology solutions that keep your data secure and your network running smoothly.
25 Apr

Ransomware and Disaster Recovery Plans

by Trave Harmon
in Back Up and Recovery, Data Security
Comments

Disaster recovery is a fundamental element of good business continuity planning. Business continuity planning refers to the broad range of plans created so that a business can continue to be operational no matter what negative event might occur. Business continuity planning addresses catastrophic events, from loss of a CEO, director, or other principal in the organization to severe natural disasters...

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In an era where small businesses face increasing digital threats, securing your company's technology infrastructure is crucial. Picture a professional woman in office attire attentively engaging over a corded phone, her eyes fixed on her computer screen as she discusses essential cybersecurity measures. Focused on providing top-notch network support, compliance assurance, and managed IT services, our solutions are tailored to protect and empower your small business. We specialize in safeguarding your data and ensuring seamless technology operations, allowing you to concentrate on what truly matters—growing your business with confidence. Whether you're seeking cutting-edge cyber security strategies or reliable IT support, we stand ready to secure your network with expertise.
18 Nov

roomMaster from innQuest Ends Windows 7 Support

by BrovioAdmin
in Managed IT
Comments

roomMaster is stopping all support for Windows 7

Windows 7 officially sunsets on January 14, 2020. We have known this for quite some time and have written about it previously. We have instilled in as many clients as possible the urgency to upgrade. We know some of you do not want to upgrade because of the cost, inconvenience, or the desire to keep things as they were.

We understand that the hospitality industry is very cutthroat, very razor margins, and when one of your competitors has better service than what you can provide, your clients will go across the street.

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