Managed IT Archives

01 Sep

Do Your Homework: 3 Things To Do When Looking for an MSP

Thinking of hiring a Managed Service Provider (MSP), but not sure how to go about it? Here are a few things to do before you zero in on one.

22 Aug

VoIP: Three Productivity Advantages

by Trave Harmon

in VOIP

Comments

So, what do you get with VoIP (Voice over IP) technology that you can’t get from a PBX (Private Branch Exchange)? Quite a bit, but we will just focus on the productivity aspect of VoIP – ways to turn your office phones into better and more flexible tools to make the lives of your employees and clients easier and more...

25 Apr

Ransomware and Disaster Recovery Plans

by Trave Harmon

in Back Up and Recovery, Data Security

Comments

Disaster recovery is a fundamental element of good business continuity planning. Business continuity planning refers to the broad range of plans created so that a business can continue to be operational no matter what negative event might occur. Business continuity planning addresses catastrophic events, from loss of a CEO, director, or other principal in the organization to severe natural disasters...

25 Nov

Sophos, AT&T and Peplink: Just in Time for the Holidays

by Trave Harmon

in Managed IT

Comments

As many know, Triton Technologies is a Sophos partner, and we are very happy to be one. From the firewalls, endpoint encryption, and more, we found the Sophos firewall to be the best solution for currently all of our clients’ problems.

18 Nov

roomMaster from innQuest Ends Windows 7 Support

by BrovioAdmin

in Managed IT

Comments

roomMaster is stopping all support for Windows 7

Windows 7 officially sunsets on January 14, 2020. We have known this for quite some time and have written about it previously. We have instilled in as many clients as possible the urgency to upgrade. We know some of you do not want to upgrade because of the cost, inconvenience, or the desire to keep things as they were.

We understand that the hospitality industry is very cutthroat, very razor margins, and when one of your competitors has better service than what you can provide, your clients will go across the street.

18 Nov

New Managed Software Service: Custom Machine Images

by Trave Harmon

in Managed IT

Comments

Custom images are now available.

Over the last couple of years, we have been improving our own internal infrastructure. With that comes great advantages to our clients. One such advantage is custom machine images. What am I talking about?

01 Oct

Windows 10: Nothing Like a Last-Minute Upgrade

by Trave Harmon

in Managed IT

Comments

Get the hardware needed to upgrade to Windows 10 before it’s too late.

The retirement of Windows 7 is going full bore this January 2020. Microsoft has advised multiple times to upgrade to Windows 10. Here at Triton, we have advised clients multiple times to go to Windows 10 as well, and some of you have taken us up and have begun the migration process, and we applaud you for that.

23 Sep

Stop Using Internet Explorer Immediately

by Trave Harmon

in Data Security, Managed IT

Comments

The Internet Explorer vulnerability (CVE-2019-1367) is a critical zero-day bug.

I mean now, right now, uninstall it – every version of Internet Explorer needs to be removed. On Monday, September 23, Microsoft made an announcement and immediately deployed out-of-band updates for Internet Explorer. This update prevents a script from executing without any interaction by the user. A simple visit to a website can compromise your computer.

28 Jun

It’s War: How MSPs are Being Targeted

by Trave Harmon

in Data Security, Managed IT

Comments

It’s been some time since I made a post, but it needs to be made.

There is a war going on. Let me backtrack a bit. At Triton Technologies, we are the gatekeepers, the guardians at the gate, the Heimdall to the kingdoms of our clients. We control all the keys, passwords, access, controls, etc. We are entrusted to protect and defend our client’s networks as their managed service provider (MSP) under contract. Someone has taken notice.

12 Oct

Network Firewall Security: Stop Port Forwarding

by Trave Harmon

in Managed IT

Comments

The Critical Risks of Port Forwarding in Network Security As a leader in managed IT solutions, Triton Technologies emphasizes the grave dangers of port forwarding within network security frameworks. Our mission is to ensure the utmost protection of our clients’ networks, but the security risks associated with port forwarding present significant challenges to maintaining this safety.