Managed Backup & Recovery
Managed Backup Services in Massachusetts, Built for 201 CMR 17
Triton Technologies delivers managed backup, tested recovery and business continuity for Massachusetts organizations, run from our Worcester headquarters and documented for 201 CMR 17.
Massachusetts Backup Compliance — 201 CMR 17 and Chapter 93H
201 CMR 17 requires every business holding Massachusetts residents’ personal information to keep a written information security program, to encrypt that information on laptops and when it travels over public networks, and to oversee the service providers that handle it. Chapter 93H requires breach notice as soon as practicable and without unreasonable delay; notice cannot wait for a final count and must be updated as the facts become clear. Triton’s Massachusetts managed backup service provides 30-day point-in-time recovery, encryption in transit and at rest, documented restore tests your WISP can reference, and the incident records a 93H notice needs.
Managed Backup for Massachusetts Organizations
Triton Technologies manages backup for Massachusetts organizations from our Worcester headquarters. Scheduling, job monitoring, encryption and every restore are handled by our engineers, not your staff.
Massachusetts 201 CMR 17 applies to any business that owns or licenses personal information about Massachusetts residents, with no revenue or headcount threshold. A two-person medical practice, a law firm and a manufacturer carry the same duty to protect that data, and dependable, tested backup is one of the controls that duty rests on.
The Result Speaks for Itself
70+
Employees
Under Protection
0
Attacks
Ransomware-Free Decade
2
Months
To Full Remediation
Property Management Company — Greater Boston
A Boston-area property management company with dozens of locations was under constant ransomware attack. Their existing provider — a major national brand — was repeatedly patching rather than permanently resolving. When Triton assessed the environment, the finding was stark: absolutely no firewall, workstations running admin-level permissions by default, no file structure, no access authority hierarchy.
Within two months, Triton took over the full account. We implemented enterprise firewall and client-side filtering from zero, locked down the network and workstations, removed default admin permissions, imposed security policy, file structure, and access authorities, and deployed backup and monitoring. For nearly a decade since 2016, this client of 70+ employees has recorded zero ransomware attacks and zero email compromises. They remain a Triton client today, running cloud services that are secure, cost-effective, and support work from anywhere.
What Changed
Firewall from zero
Enterprise firewall and client-side filtering built where there had been no firewall at all.
Admin rights removed
Default admin permissions removed and every workstation locked down.
Order imposed
Security policy, file structure and access authorities put in place.
Backup and monitoring
Backup and monitoring deployed across the environment.
Zero incidents since 2016
No ransomware attacks and no email compromises in nearly a decade.
Still a client
Secure, cost-effective cloud services that support work from anywhere.
Nearly a decade. Zero ransomware attacks. Zero email compromises.
What Massachusetts Law Expects After Data Loss
Massachusetts judges a data incident against your Written Information Security Program and whether your controls actually match it. 201 CMR 17 requires that program in writing, requires encryption of personal information on laptops and portable devices and when it travels over public networks, and is enforced by the Attorney General, who can seek civil penalties.
When personal information is exposed, the business must notify the Attorney General, the Office of Consumer Affairs and Business Regulation and every affected resident as soon as practicable and without unreasonable delay, then any consumer reporting agencies the Office’s director identifies. Your backups decide how much of that you face and how well you can document it, so Triton records every job and every restore.
The 3-2-1 Backup Standard, Run for You
Triton builds every Massachusetts client’s protection on the 3-2-1 standard. Three copies of your data exist at all times, on two different kinds of storage, and one of them is off-site.
In practice that means a backup appliance in your office for restores measured in minutes; encrypted replication to geo-redundant US cloud storage for the day your office is unusable, whether from a winter storm, a power failure or a burst pipe; and an immutable copy no account on your network can alter.
Restores are tested with real data on a schedule set by your compliance requirements, and the dated results become part of the evidence your WISP should point to.
Ransomware Recovery That Does Not Involve Paying
A clean backup is the difference between restoring your systems and negotiating with criminals, which is why attackers try to destroy backups before they encrypt anything else. Triton writes backups to immutable storage, where the storage layer refuses changes or deletion until the retention period ends, no matter which account asks. Another copy is kept isolated from your network.
Getting systems back is only half of a Massachusetts response. Notice cannot wait for a final count and must be updated as facts emerge, so the runbook we build with you records scope, encryption status and restore times while the recovery is under way.
Business Continuity for Massachusetts Operations
Backup keeps your data. Continuity keeps your business running while systems come back.
Before any incident, Triton agrees two measures with each Massachusetts client: how long each system can be offline, the Recovery Time Objective, and how much recent data you could lose, the Recovery Point Objective. Where downtime is not an option, virtual machine failover starts critical servers in the cloud so your staff keep working while the physical hardware is restored.
What is Included:
- Written RTO and RPO commitments for each system
- Cloud failover for critical servers and applications
- Restore tests with dated results you can show an auditor
- A recovery runbook specific to your environment
- Hands-on recovery support from Triton engineers
- A post-incident review that updates the plan
Backup Documentation for Regulated Massachusetts Industries
Massachusetts is home to hospitals and medical practices, life-sciences companies, colleges, financial firms and defense manufacturers, each governed by its own framework on top of 201 CMR 17. The overlap is predictable: retention periods, encryption, access control and proof that recovery works.
Triton maintains that proof continuously, from job logs and retention schedules to restore test results and access reports, so an audit or an Attorney General inquiry starts from organized records rather than a search.
Frameworks We Support:
- MA 201 CMR 17 — backup, encryption and access controls that match your WISP
- MA breach notification (Chapter 93H) — records that support timely, accurate notice
- HIPAA — ePHI backup retention, encryption and audit logs
- CMMC / NIST 800-171 — recovery controls for defense contractors
- PCI DSS — cardholder data backup and log retention
- SOC 2, FINRA and SEC — availability evidence and record retention
How Triton Delivers
The Sophos XDR Mandate
We deploy Sophos Firewalls as the non-negotiable perimeter standard. Any firm operating without synchronized endpoint protection is an insurance liability. Sophos Endpoint (EDR/XDR) is the mandatory internal security layer.
AWS Scalability
We deploy on AWS because downtime is not an option. When a critical system goes down, AWS support responds with enterprise urgency, not a ticket queue. Every dollar of downtime is a dollar your IT provider owes you an answer for.
The AI Autonomous Advantage
Axiom, Triton’s proprietary AI monitoring system, gives our engineers real-time visibility that off-the-shelf tools cannot replicate. It is not for sale, it is how we deliver.
Founded in 2001
25 Years of IT Expertise
Serving New England
5 Regional Offices + Dublin & BVI
Under 10 Minute Response
84th Percentile · MSPbots Verified
Sophos Silver · Microsoft Solutions Partner
Security & Cloud Partners
HIPAA · CMMC · SOC 2 · PCI
Multi-Framework Compliance
Let's Discuss Your IT Needs
Triton Technologies delivers managed IT services, cybersecurity, and IT support for businesses across New England. Contact our team today to start a conversation about your technology environment.
IT Support for Managed Backup Services, MA
Your nearest Triton Technologies office serving Managed Backup Services and all of Massachusetts.
Worcester, MA Office
Address:
35 Harvard Street
Worcester, MA 01609
Main Line:
(866) 304-4300
Hours:
Mon–Thu 8:00am–5:00pm
Fri 8:00am–3:00pm
Sat–Sun Closed