Blogs
Knowledge, advice and opinion on IT.

The Value of Name Brands in IT Hardware Or "Why We Don’t Build Our Own IT Hardware".I know I am treading in dangerous waters here when I say that we don’t support self-built machines. What does that mean? At Triton Technologies we prefer and only sell major name brands: Dell, Lenovo,...

Triton Technologies years ago was created to help the business user and the business owner: over the years we have acquired products, companies and so forth in order to grow. One of them is the skill and ability for dealing with VoIP issues.Years ago, we acquired a failing telephone provider...

The Benefits of In-House Expertise: Enhancing Customer Experience through Local Technical Support For years, as Triton Technologies grew we were approached by many third party IT support contractors. From telephone only, to individuals we were contacted sometimes almost daily. The offers were inviting. Learn why we've been vindicated by our...

We get a call on Monday morning, like you do, but this one was more panic. The owner went on a week long vacation and came back to a resignation letter sitting on his desk from what was then his previous IT person. In-house person, quit Wednesday the previous week....

A Client in Need of a SolutionTriton Technologies does a lot of different kinds of business. Some logistics, medical, hospitality, government, military and more. So we are quite diverse on the types of clients that we work with. We were asked about 3 months ago to install software for an...

Dropbox over 4 years ago had a data breach which exposed over 86 million users to hackers. The hackers could have access to the passwords for the accounts, encrypted and unencrypted. We look at data breaches and Dropbox, namely their failure on handling it.  It was 4 years ago. They...

Key Benefits of Partnering with a VoIP ProviderWhen an emergency happens, it’s great to have an MSP (Managed Service Provider) with a VoIP Service. Story Time: 2016 Texas FloodsAbout two months ago, we have a client out of Texas who does financial services for the local populous. Retirement packages, stock trades,...

The Benefits of Choosing Ubiquiti for Wireless Access Wifi isn’t complicated. What is complicated is people. For a long time, most small business would go out to their local office supply store, purchase a router, create wifi and give it no password so their patrons could access it without an...

How Acceptable Use Policies Protect Your Business Policy, procedure and process. I was asked recently why do I need a computer policy? The short answer? It’s the law.   Massachusetts 201 CMR 17.00 Compliance In Massachusetts, the law 201.cmr.17 clearly states that a business must have a clear and defined...

Shared hosting needs to go. What? Yes, we said it and we mean it. What is shared hosting to begin with? Understanding Shared Hosting (And Its Drawbacks) Shared hosting is a service in which on a single server usually at a hosting service that your company and many other companies...

Why is Triton Technologies changing firewall vendors? Triton Technologies has been with SonicWALL since 2006 and have implemented thousands of installs throughout the world. The United States, France, Germany, India, Brazil, Mexico, Canada, and more we have sent and more deployed many hundreds of firewalls throughout those countries. But due...

The importance of having an IT staff with impeccable backgrounds. In our line of work we have many keys to many kingdoms. That also means that we need to be more secure than all of our clients. That includes not only complex passwords, multi-authentication techniques, tokens and everything is secure....

HIPAA Mastery for Small Healthcare Firms In the last couple months due to governmental pressures for state and local charities and nonprofits, small medical businesses have been asked to fully comply with HIPAA compliance even if a single machine might one day encounter that information. We are currently working with...

Any business owner can attest to is dealing with multiple vendors is a business in of itself. From cellular carriers, internet providers, construction companies, telephone and more, each one has their own language and each one has their own methodology. This situation happened, and this is why right after our...

Ransomware is the new underground economy. In the last few years, a new breed of exploit has arrived on the scene, called Ransomware. Basically, what it does is encrypts all your files, demands bitcoins or some other crypto currency and waits. It usually has a timer giving you a couple...

It is what people see, it's what your customers see and it shows what kind of company you are when it comes to security. If your website gets hacked, it shows to potential clients that you are not serious about your internet security and you are a potential risk. Defense...

In the yesteryear of IT technology in order to have a data breach you needed to have incompetence and an angry person. Data networks were isolated or tightly controlled not because of security but because the technology to link them together is very complex and outside the budgets of most...

Why should a business chose a managed IT provider over a traditional break-fix? Simple: MoneyWith a managed IT provider you get more than a body that fixes stuff when things break: they make sure they don't break. As anyone who's owned a car, you perform maintenance, change the oil, rotate the...

Did you doubt they could? Did you think the iPhone could really stand up to this? If you did, you need to know more about security. Good security means fast detection and real-time response. The front door can always be broken into.Should Apple Have Folded?Security is a funny thing. If...